About Express Mac Repair

Small Business, Big Results

Express Mac Repair is Greensboro’s first fully mobile computer repair service!  Specializing in Macs (though we also fix PCs!), EMR offers both on-site and pickup/drop-off computer repairs with low cost and rapid turnaround.  When you choose Express Mac Repair, you can rest assured that your device is in experienced hands, as we are the only Greensboro repair service owned by a former Apple employee!


At EMR, you get the skilled expertise offered by big business veterans combined with the flexibility and ease of access offered by small business service and support. EMR was designed from the ground up to make it easy and affordable to connect with your very own Apple expert. Plus, without the overhead found at typical retail repair shops, EMR offers the same parts and service at the lowest cost, and with an hourly labor rate that can't be beat! Our mobile support model means you get the most knowledgable experts, the lowest cost, and the most flexible service options when you need them most!


At Express Mac Repair, we believe every customer should be given exceptional service that is fast, honest, and affordable.  Whether you're a student, working from a home office, or running a small business, Express Mac Repair has options to meet your needs!  Offering pickup and drop off service, on-site diagnostics and repairs, or managed service plans for small businesses, our fast and affordable options make it simple to find the best fit for your budget and schedule!

Delivery and On-Site Services

Computer Repair and Software Support

Mac or PC, hardware or software, EMR’s technicians have the skills needed to get your device repaired and back in your hands.  And, without the overhead or staffing needs of a typical retail location, EMR offers the lowest repair costs and fastest turnaround without compromising the quality of support.


Delivery and on-site service available for both diagnostics and repairs.

Software Training for both macOS and iOS

What’s “the cloud?”  How do I backup my device?  You’ve got questions, we’ve got answers.  Get genius level support without the reservation, offering half hour and full hour training sessions at the lowest prices around!


On-site and remote trainings available.

Data Recovery

Hard drive fail? Software update freeze?  Accidentally delete data?  Let us help!  EMR offers data recovery services at competitive pricing.

Service Fees

Pickup/Dropoff Service

Offering same-day pickup!

Diagnostics

$50

Diagnostic fee charged per device.

Hourly Labor Rate

$75

1 hour minimum on approved repairs. Time billed in fifteen minute increments following first hour.

Backup/Data Transfer

$50

Migration of data between two fully functioning devices.

Data Recovery

$75*

*Data recovery (moving data from a nonfunctional device) begins at $75 but may increase based on complexity of failure and  amount of data recovered.  Data recovery is not available as an on-site service.

Delivery

Free!

Free delivery to customers in Greensboro only.  Outside of the free service area? We have shipping and drop-off options, and offer extended distance delivery for a fee.  Contact us today for a quote!


On-Site Diagnostics and Repairs

On-site service must be scheduled in advance.

Hourly Labor Rate

$125

1 hour minimum on approved repairs. Time billed in fifteen minute increments following first hour.

Service Fee

Call for Quote

No additional service fee in Greensboro.  Customers outside of Greensboro will be quoted on an individual basis.  Contact for more info!


Managed Service Plans

Perfect for small businesses with intermittent I.T. needs.

Hourly Labor Rate

$125

Hours purchased in advance (5 hour minimum purchase). 15 minute minimum billed per visit.

Hourly Usage

Hours can be used for any available service options, including pickup/dropoff service, on-site service, remote support, custom trainings, or general device management (backups, software updates, etc).  Custom-built managed service plans fit the exact needs of your business.  Mix and match service options on the fly with no further costs to track!

Questions? Text, call or email and see how EMR can best meet your needs!

Meet the Owner

Kegan Fleming

Kegan Fleming

Kegan came to Greensboro in 2004 to attend UNCG, where he graduated with a BA in Sociology in 2008, before completing his Master’s in 2016.


While a grad student, Kegan began his career in device repair by securing an entry level support position with Apple.  Kegan quickly gained experience as he transitioned from part time to full time employment, and in 2015 had the opportunity to travel to Apple’s headquarters in Cupertino, California, for three weeks of hands-on repair training at Apple’s corporate training facility.


After 5 years with Apple, Kegan transitioned into a repair technician and then general management role at a local Apple Authorized Service Provider (AASP), where he continued to work until late 2020.

Contact Us

Expert support is just a call, text, or email away!

Express Mac Repair

336-652-0462 service@expressmacrepair.com <<instagram.com/expressmacrepair<<

Copyright © 2023 Express Mac Repair LLC - All Rights Reserved.

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